If you have any problems or questions logging in, please follow our instructions here: UCSF Duo two-factor authentication. If you do not already use Duo with your APeX account, Duo will prompt you to enroll; follow the onscreen instructions. ALL access to Connect Portal, ON or OFF the UCSF network (including VPN) requires Duo.

To sign up for APeX Training classes, click the APeX Training Plan Finder. To see upcoming APeX training classes, click UCSF Upcoming APeX Training classes.

MacOS users: The APeX Connect Portal works with macOS Ventura (13.x) and Sonoma (14.x) when used with the correct versions of Citrix Workspace for Mac. macOS Sequoia (15.x) is not certified for UCSF business use yet. UCSF is phasing out Monterey (12.x) and no longer supports Big Sur (11.x) and older versions. As APeX is designed for Windows, IT may not be able to quickly resolve any issues associated with using APeX through Citrix Workspace for Macs, and we appreciate your understanding.

***If your Mac is enrolled into UCSF systems, please install Citrix Workspace from our Self Service app portal by clicking here to open that, log in with your UCSF AD username and password, and click Install. If the link does not work, then you must click here to download and install the compatible Citrix Workspace App for Macs.

Important for Mac Users: If prompted during Citrix installation, make sure the -Add Account- is NOT checked. If Citrix Workspace opens a window asking for a Store URL or your email address, just ignore and close that window. Refrain from updating Citrix Workspace to any versions newer than 2405.11 until further notice.

For password changes, please visit password.ucsf.edu.

You have accessed a private system that is intended for use by UCSF Medical Center authorized personnel only. Unauthorized attempts to access or unauthorized access are prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986.

UCSF Medical Center may monitor and audit the usage of this system. All persons are hereby notified that use of this system constitutes consent to monitoring and auditing.

Updated Sept 2024